Payment & prepayment of Prague transfers

If you are traveling from Prague, the booking has to be secured with credit card details or down payment. We accept following payments:

• cash to the driver (in Euro, Czech Koruna (1 EUR = 26,00 CZK) or US Dollar (1 USD = 22 USD), exchange rates may vary on the day of booking versus day of transportation to / from Prague)
• credit card (to the driver or in advance, surplus 4%, the charge is done in CZK according to the above exchange rates)
• PayPal in advance (surplus 6%)
• Bank transfer in advance (surplus 1.85%)

We accept MasterCard, VISA, American Express cards

Acceptance of the Prague transportation booking, warranty of the price, cancellation policy, amendment of the transportation

Acceptance of the booking

• transportation reservation is confirmed immediately once all requested details are supplied

Warranty of the price

• no matter how much in advance you book, the rate you book, is the rate you pay

• no hidden fees or extra charges

Reservation amendments

• transportation date and pick up time can be changed anytime

• "24-hour notice" rule applies: You can change your pick up date and pick up time free of charge with at least 24 hours notice. Later amendments may not be accepted and may result in the no-show charge.

• if the car / minibus has not left Prague, we do NOT charge any "late amendment" fees

Cancellation policy

• timely cancellations are free of charge

• bank fees, PayPal fees and credit card fees are not refunded

• cancellation with shorter notice than 24 hours before the collection date is understood as a no-show; full cost of the transportation including bank / credit card / PayPal fees are charged / kept

Prague transportation price inclusions and details

What is included in the Prague transportation price?

• VAT

• diesel

• refreshment or restroom stops and cigarette breaks

• driver's wage

• highway/freeway fees and toll fee in the Czech Republic, Hungary, Poland, Slovakia, Austria, Switzerland

What is not included in the cost of the Prague transportation

• freeway fees / toll fees in other countries: France, Italy, Spain, Slovenia, Croatia etc.

• business meetings

• sightseeing off the route

• lunch stops

• tip for the driver

• airport / on the site parking

Tipping the driver

Tip is not charged automatically and it is not a part of the price

Customary tip is 10%.

Explanation of Prague transportation classes

• business class:
  Mercedes Benz E class premium wagon,
  Mercedes Benz S class luxurious limousine,
  Mercedes Benz Viano luxurious minivan
  
• comfort class:
  Mercedes Benz Vito comfortable minivan,
  Mercedes Benz Vito Tourer SELECT premium minivan
  or similar such as Skoda Superb, Volkswagen Passat, VW Caravelle
• price is per whole taxi not per person
• payment is done cash or credit card to the driver or in advance (extra 4% are charged if paid by a credit card - no extra charge)

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Privacy policy

HFS s.r.o.
Konevova 2442/150
Zizkov - Praha 3
130 00
VAT: CZ61506681
Business ID: 61506681

Privacy policy summary

Privacy policy describes how HFS s.r.o. (operator of the https://www.taxi-transfers.cz) uses the information customers provide when browsing the website (cookies) and providing personal information using the booking forms as well as forms used on the Facebook and Instagram profiles and other social networks.

All customers' / visitors' data are only used following the below privacy policy.

This policy can be updated anytime. The latest version is published at https://www.taxi-transfers.cz/policy.

The privacy policy was updated on: 1.3.2019
Should you have any questions, please email to info@taxi-transfers.cz.

Introduction

We collect and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We collect information to better understand how visitors use the taxi transfers website. The intention to gather such information is to present timely, relevant information to the website users.

What data do we collect?

Full name
Contact information including email address and phone number
Website usage data
Other information relevant to client inquiries: arrival date, arrival time, arrival flight number, departure date, departure pick up time, additional services, hotel name or property address

How do we use the data?

Collecting this data helps us understand customers' needs and requirements.

Specifically we use the data:

For our own records.
To improve the products and services we provide.
To contact customers in response to a specific inquiry.
To adjust the website for better users' experience.
To send promotional emails about products, services, offers and other things that might be relevant and interesting for the website users.

How do we share your data with third parties?

The transfer transportationservices you book:
In order to provide the promised services and products, we share the relevant booking details with the driver or freelancing contracted partner / transportation company. This may include information: Full name, contact phone number, payment details, preferences specified when making a booking.

Reviews

We may use contact information to invite customers to write a customer review.

Cookies and how do we use them?

How do we use cookies?

We may use Google Analytics, Google Adwords, Bing Ads and Facebook for statistical reports and marketing which help us to continually improve experience and our services.

We may use cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Test content on our website.
Store information about your preferences.
To recognize, when you return to the website.
Cookies do not provide us with access to customers' computers or any personal information about individual customers.

Controlling cookies

User can modify web browser's cookie settings to determine how our website uses cookies. Should you not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you changed your browser to refuse cookies, our website will issue cookies, when you visit it.

Controlling information about you

We will never lease, distribute or sell your personal information to third parties.

We always keep your information securely. To prevent unauthorized disclosure or access to your information, we implemented strong physical and electronic security safeguards. Only authorized personnel are permitted to access personal data in the course of their work.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation (GDPR) 2018. The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy.

You can also ask us to remove your personal data from our customer database by sending us an email to info@taxi-transfers.cz with "Request for removal of personal information" in the subject line.

Our website may contain links to other websites. If you provide information to a website to which we link, we are not responsible for its protection and privacy.